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Returning Member
posted Apr 17, 2021 11:33:49 AM

Error related to Relevé 3 preventing Netfile with Revenu Quebec

I got the following error when I reached the Review Stage while doing my wife's and my returns simultaneously: "Your taxable dividend does not equal your actual amount of eligible dividends multiply by 138% plus your actual amount of ordinary dividends multiply by 115% or you have a taxable dividend but no dividend tax credit."

I managed to Netfile both returns to the CRA, but Netfile to Revenu Quebec was blocked due to this error.

I checked and re-checked several, but the error persisted. Then I deleted the Relevé 3 entry and re-entered and managed to get my wife's return Netfiled, but my own return is still unfiled, no matter what I tired. I strongly believe that this is a program error, and nothing to do with the way I using the program.

Can someone suggest a resolution, or at least guide as to how to contact Technical Support

directly

?

Thank you. Ibrahim (User of TurboTax for

more

 than 10 years).

0 4 1535
4 Replies
Level 1
Mar 5, 2022 2:22:27 AM

Refus de transfert par NetFile Québec?

Il y a une lettre en moins dans mon prénom que chez ARC (Edgar/Edgard)

Moderator
Mar 9, 2022 3:59:17 PM

@edgardclement 

Pour une réponse rapide à vos questions en français, je vous suggère notre Communauté TurboImpôt en français à l'adresse suivante: https://turboimpot.community.intuit.ca/ 

 

Merci à l'avance pour votre coopération.

Level 1
Apr 14, 2022 1:25:40 PM

Same error here.   Obviously this is an old problem that has not been resolved. 

Level 1
Apr 15, 2022 7:38:59 AM

TurboTax tells me than I earned badges for posting!!!

I don't want badges... I want an answer and a solution...,