Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Mar 20, 2025 4:38:36 PM

Error: You have reported a disposition of a principal residence property. New updates are available. Please review your information. Clicking fix does nothing

I'm trying to file but I keep getting this error. I click 'fix', I fill out the form but the error doesn't go away so I can't file.

1 12 997
12 Replies
Level 1
Mar 21, 2025 12:44:30 PM

I have the same problem. Can't Netfile because the error won't go away, and I can't go back. I'm stuck.

Moderator
Mar 23, 2025 9:48:34 AM

If you are using TurboTax Desktop, please make sure the software is updated to the new version 00.01.52. 

 

 

 

Thank you for choosing TurboTax.

 

 

 

 

Level 1
Mar 23, 2025 10:05:01 AM

I'm not using Turbo Tax Desktop

Level 1
Mar 24, 2025 6:45:22 AM

Same Issue on my end, won't let me file and can't clear the errors away.  Using TurboTax web version.

Level 1
Mar 24, 2025 7:12:25 AM

Same issue here. I spent over an hour on the phone with Turbo Tax support on Friday and they couldn't fix it.

Their recommendation was to start a new return from scratch, which I tried this morning and it's giving me the SAME error again on my new return. 

Level 8
Mar 24, 2025 11:13:28 AM

TTO USERS: Here is a workaround: a temporary workaround involves returning to the Tax Home, re-entering the Principal Residence topic, editing the property, and then proceeding through the flow. If the proceeds of disposition for the taxpayer or spouse/partner are missing from the Sale of Principal Residence Summary step (s_sold_principal_residence_sum) after completing the flow, the user must re-enter the property and subsequently remove the initial entry from the summary.

 

Thank you for choosing TurboTax. 

Level 1
Mar 24, 2025 11:56:50 AM

@TurboImpotBrenda1 Unfortunately this workaround still does not work.  I have tried both ways that were noted and issue still comes up. 

Level 1
Mar 24, 2025 2:49:17 PM

That workaround doesn’t fix it at all. 

Level 1
Mar 24, 2025 4:15:46 PM

I got this workaround to take for me, after several attempts and filling in some of the gaps in the steps described. This is a pretty bad bug that needs to be addressed, and proper instructions should be provided outlining all the steps to workaround in the meantime. 

Moderator
Mar 26, 2025 8:14:02 AM

@steph711 Thanks for the feedback. We are aware of this issue, and our development team is working on a resolution. We appreciate your patience.

Level 2
Mar 27, 2025 1:49:23 PM

I was just finally able to NETFILE -- the error now seems to be fixed online.

Moderator
Mar 28, 2025 7:22:03 AM

@email2 Thank you for the update. Glad to hear that!