Thank you for posting this. I have spoken with our product developers
and this is a known issue in the Online version that will be fixed for
the next TurboTax Online update.
THE ISSUE
Who is affected: Users who started a return in the R1 release of TurboTax Online (between Jan 8-Jan 22)
and claimed a Spousal Amount deduction
The user would have then logged back into their account
after January 22nd, when we released our R2 update. At that point in time, the taxpayer may have noticed that their refund
decreased.
Why is this happening:
We added a new question to our Online Tax engine after the 1st release. This
particular
question was added to allow the user not to claim the spousal credit,
but instead claim the eligible dependent credit in a rare situation. For
reasons still unknown, the credit for users who had started a return
before R2 switches to No, don’t claim, instead of the default setting
YES, Claim
There are currently no workarounds available. Affected users will
have to wait until the R3 update scheduled for February 4th 2015.
Once the update is in place, users will see that the spousal amount is being
calculated correctly and the refund will reflect the correct amount.
Please post here if you have any questions or concerns.
- Clint
Sign In
Canada (English)
EN
