The development team is working on it. In the meantime, you can enter the number without the RT, or fill out the ON479 worksheet in Forms mode.
I tried both methods and neither worked using the RT before contacting you. Frankly I'm reluctant to file without the full HST number.
The HST number is only required on the ON479 Worksheet. It is not required to be filed with your return. It is only for your records.
The program won't let me get past the HST number. I cannot even go to another page! It keeps asking "Please enter a numeric value rounded to the nearest whole number".
Just spent an hour on the phone with Turbo Tax support with Zero results. Using last downloaded version of Standard Turbo Tax in Forms method, I cannot enter any data on the ON479 worksheet for Ont staycation. Dates, address, HST # or amounts -,Message is “cannot override” - if I do decide to override then review says not eligible for net file.
Help!
Can’t enter ANY data in the form without getting the prompt that you’re over riding a calculated field. Cannot enter the HST field or any other field so cannot “remove the RT”
@B W Are you preparing your return with a spouse? If so, check the other spouse's return. You can only claim the Staycation credit on one spouse's return, so if one spouse already is claiming it, the other spouse's ON479 worksheet will not allow anything to be entered (without an override).
Thanks for the suggestion.
Just for clarity, the worksheet did not have any data entered on either my return or my spouse's and when I tried to enter it on my return I continued to get the override warning. I proceeded to enter the data and then when I tried to Net File the system would not accept it.
Finally, when I switched to the worksheet on my spouse's return (where there was no data shown) it permitted data entry and carried the information through to the summary page, allowing the tax credit.
Turbo Tax should have a simple warning that would indicate this. And they should have. aheads up for their support staff since the lady that was trying to help me yesterday clearly didn't understand the problem.
As of March 28, the problem is not fixed. I've updated my software and the glitch is still there. Additionally I am unable to add more than 7 receipts.
@MrA5 Just don't enter the RT in the GST/HST number.
You can try grouping items together. Ex: if you rented the same cottage 3 times, add the expense amounts, and enter it once with the same date. Keep all receipts just in case the Canada Revenue Agency (CRA) has questions.
Also please note that there is a maximum expense limit of $1,000 as an individual or $2,000 as a family. Once you reach that limit, you will get no additional benefit from adding more expenses.
I'm having the same issue imputing the date... it will not allow me to put the complete year but only 3 digits. Is there a solution?
@ATinTo Are you using TurboTax CD/Download or TurboTax Online?