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Level 1
posted Mar 14, 2025 3:06:59 PM

Form "sale of principal residence" supposed to be available March 5 2025. It is March 14 and still not. I assume I have to use another software since TurboTax not working

I will use other software if this is not made available.

0 7 1772
7 Replies
Moderator
Mar 15, 2025 4:36:23 PM

Unfortunately, the form is still locked. We're working hard to finalize these forms to align ourselves with CRA requirements ASAP, but we don't have a resolution date. We appreciate your patience.

 

You can see a list of Forms that still locked here: Why does TurboTax say my forms are locked or haven't been finalized? 

 

Level 1
Mar 15, 2025 6:17:43 PM

It's interesting that you say you don't have a resolution date because when I called customer service they said it would be ready by the end of the week. Sounds like TurboTax dishonest and misleading to customers.

Level 2
Mar 20, 2025 10:30:30 AM

I am unable to NetFile because I cannot fix an error regarding the disposition of principal residence. I am filing with a spouse and the spousal return NetFiled, but this one is stuck. What do I do?

New Member
Mar 21, 2025 12:01:37 PM

I paid extra because I sold my principle residence not and the extra money was for the forms required for the sale The form is Locked whatever that means so I’m stuck. You charged my credit card for the 2024 return which I can not file and I understand you have no idea when I can file 

Moderator
Mar 21, 2025 1:39:07 PM

@email2 We are aware of this issue, and our development team is working for a resolution. We appreciate your patience.

Level 2
Mar 25, 2025 8:42:08 AM

@TurboTaxAniqua Do you have any idea of when this issue will be resolved? I've been waiting nearly a month to file, like many others I'm sure. Thank you.

Moderator
Mar 26, 2025 10:33:33 AM

@email2 We are aware of this issue, and our development team is working on a resolution. Currently we don't have any ETA. Once it is resolved, we will update you in this thread. We appreciate your patience.