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Returning Member
posted Apr 20, 2024 4:24:17 PM

Getting error xml 2023 when trying to submit to netfile

Im trying to submit through netfile but im always getting error code xml2023.

 

Ive double checked all my information on CRA and turbotax. Ive checked address and postal code for spaces and proper format. Ive contacted turbotax several times but cannot figure it out. My wife was able to submit but I have no idea why I cannot.

 

Ive been using turbotax for many years and this is the first time im expériences this.

 

Note, I did move addresses but I already changed it on CRA.

0 3 5310
3 Replies
Moderator
Apr 20, 2024 4:35:30 PM

Have you gone through the My Info part of the return again to make sure all questions have been answered? 

 

Also make sure that there is no accents or punctuation in your address. You can also try submitting without your  NETFILE Access Code (NAC).

Returning Member
Apr 23, 2024 4:01:37 AM

I figured out the issue. When I added principal residence it added information of 2nd principal residence which was incomplete. I only sold 1 property last year. The street name was missing. I just delete the 2nd info and it fixed it.

Moderator
Apr 23, 2024 6:05:12 AM

Thank you for the update. Happy you found the discrepancy.

 

Thank you for choosing TurboTax.