☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted Feb 21, 2020 10:21:35 PM

Getting Google Chrome error

I cannot access Turbo Tax as apparently I don't have current version of Google Chrome.  I've downloaded Google Chrome repeatedly and still receive error message & can't access Turbo Tax to prepare my income taxes.  PLEASE let me know what I have to do correct this issue?

0 1 766
1 Replies
Moderator
Feb 26, 2020 1:50:24 PM

Are you using TurboTax Online? Please try clearing your cache or using another browser. This page from Google has instructions on how you can clear your cache in Chrome: https://support.google.com/accounts/answer/32050

 

If the above doesn’t resolve your issue, or if you are using TurboTax CD/Download, please let us know what the exact error message you are getting is.