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posted Mar 5, 2025 9:14:55 AM

Hmm... it looks like we’ve hit a slight snag and Why am I getting this

downloaded and purchased a license for 2023 and 2024 TurboTax for Canada, but keep getting this error. Hmm... it looks like we’ve hit a slight snag

 

I'm on my work Laptop and wondering if this could be a firewall or security issue. How do I confirm that?

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1 Replies
Level 4
Mar 5, 2025 4:18:51 PM

You need to provide more information. If it is a Windows Firewall warning, you can ignore it. The file it is complaining about allows TT to access the internet, which you need to do.