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How are we support to report bug?

Is it just me or it doesn't seem to be ANY process to report a bug on TurboTax software?

There's no contact info at all on the web site, not chat, not email.

The support section directly send you to ask question to the community?

For a software that must be selling thousands of copies year over years, that is pretty lame.

How is the "community" can be of help with software bugs?

3 Replies

How are we support to report bug?

As moderators here with TurboTax Community, we can assist in ANY situation. Either through direct help or ensure the concerns/questions are directed to the proper team. 

Everyone here is committed to ensuring that we provide you with an effective and efficient service, but we can't catch everything; so we appreciate any inquiry concerns or bug reports brought to our attention.

We have taken note of your previous post and it has been escalated to the proper team; thank you again for letting us know and we will keep you posted on any progress the team is making in resolving this issue.  

Furthermore, If you wish to contact our team, please view the link below for assistance:

I want to talk to someone. How do I phone you?

How are we support to report bug?

Absolutely. I searched for a long time to find a way to post, and I don't want the communities 'suggestion', I wanted help, and to provide feedback. Both 'Help' in the application, and the website need a revamp.

How are we support to report bug?

Absolutely true, I cannot report a bug in the 2022 TurboTax; where it will not do the calculations or data entry for equipment additions under CCA.