How can we reach out to Turbotax? I called 2times (90min waiting time) and the call stopped twice 30s and 5s after the beginning of the call. Nobody called me back

Would it be possible to schedule a call? Not to have the call dropped after a few seconds? Otherwise, can we email or chat with a turbotax advisor? Can you call me back?

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Apr 20, 2022 12:27:01 PM

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New Member

Apr 21, 2022 5:24:53 PM

The options you are describing to get a call or to schedule an appointment are not available. When I follow all the steps you are describing, the only option at the end is to get a number to call Turbotax, with an incredibly long waiting time and people dropping the call as I described it before.

My experience last year was that I could schedule the call. But this option doesn't seem available any more.

Please let me know how to schedule a call. But the information you provided didn't give me this option and was what I was already doing

Thanks

Mylène

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How can we reach out to Turbotax? I called 2times (90min waiting time) and the call stopped twice 30s and 5s after the beginning of the call. Nobody called me back