Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Feb 26, 2025 3:22:28 PM

How do I find the License Code for a turbo tax purchase when I did not get a receipt or email with that information?

Purchased desktop version on line from Intuit and did not receive an email receipt with activation code.

0 5 1370
5 Replies
Moderator
Feb 27, 2025 7:19:52 AM

Is this a purchase made from a US website or from a Canadian website?

 

Thanks for choosing TurboTax.

Returning Member
Feb 27, 2025 7:51:27 AM

Canadian website

Moderator
Feb 27, 2025 8:27:27 AM

I have sent you a private message please check your inbox. 

New Member
Mar 1, 2025 1:53:31 PM

I got my 2004 Income Tax down by Turbo Tax. When they used my 2003 tax return to fill in my profile, they didn't change my Marital Status information that was supposed to be picked up from my 2003 Income Tax, which was Common Law. Can I get a working c copy of my 2004 Income Tax so I can change my Marital Status to what it should have been. Then I can Refile it.

 

Moderator
Mar 2, 2025 7:12:59 AM

@Graphic Designer We do not have access to your return for security and privacy reasons. We always suggest to keep a copy of your return for your own records. Generally, you can only request a change to a tax return from any of the last 10 calendar years. To update or change your Marital status please contact CRA directly.