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posted Apr 25, 2024 5:21:17 PM

How do I reinstall TT2023 Basic on my new had drive

I purchased Turbo Tax 2023 Basic at Staples in December 2023 and have filed my tax returns for the year. yesterday the hard drive on my computer went bad and I had to replace it. Now I need to reintall Turbo Tax 2023 Basic on my new hard drive. I've attempted this several times with my original CD, but I keep getting errors and it will not install. What is your advice?

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Moderator
Apr 25, 2024 5:31:33 PM

Please try reinstalling TurboTax using the download from our website.  You can download the current version of TurboTax CD/download edition here:  Choose the 2023 TurboTax edition you need (for Windows). If you are still not able to resolve this issue, please contact our phone support team at 1-888-829-8608.