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New Member
posted Feb 28, 2021 7:28:53 AM

How to enter VALID Social Insurance Number for dependents? Turbo Tax will not accept my dependent's VALID SIN. Clearing the data and re-entering does not resolve.

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2 Replies
Moderator
Mar 1, 2021 5:35:32 PM

Please make sure that when you are typing in the SIN numbers, that you are only using only numbers and no special characters or spaces. There should be total of 9 numbers. Ex: 123456789

 

If you are still unable to resolve this issue, please contact our phone support as they will be able to assist you further. This form will help you get the right number: https://support.turbotax.intuit.ca/contact/

New Member
Mar 2, 2021 5:48:29 AM

I was only using numbers.  No special characters.