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New Member
posted Mar 24, 2025 10:39:37 AM

I am getting an error when reviewing. the error says "something unexpected happened, we are working on fixing this" what does this mean

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4 Replies
Level 2
Mar 25, 2025 11:21:22 AM

I also have this error today, cleared cache and cookies, and tried other browsers to no avail.  Hoping won't have to call in as calling anywhere nowadays is painful.

Moderator
Mar 26, 2025 5:03:33 AM

@krisika We are aware of this issue, and our development team is working on a resolution. We appreciate your patience.

Level 2
Mar 26, 2025 4:40:27 PM

I had to call in and screenshare with 2 different support agents.  After almost an hr, it was determined that I would have to start from the beginning and had to delete what work I had already done from the main menu.  Also, I was given a coupon code so my next attempt would be covered because I had paid with the first try. 

 

It has been very challenging to enter all of my information again and very time consuming.  I hope this defect is remediated soon for others challenged by it.

Moderator
Mar 27, 2025 7:56:18 AM

@tulula3 We are aware of this issue, and our development team is working on a resolution. We appreciate your patience.