Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 
yousef333
New Member

I am having the error from CRA while uploading the netfile error:21

I am having the below error

CRA Result Code: 21

The Canada Revenue Agency was unable to accept your return, as your NETFILE Access code did not match our records

the system is already connected to my file and took the info from it but when uploading i am getting this error 

please help!

21 Replies

I am having the error from CRA while uploading the netfile error:21

did you get an answer same thing happening to me?

 

I am having the error from CRA while uploading the netfile error:21

Your NETFILE Access code is made up of 8 numbers and letters. Please double check that you have entered the full code and that it matches whatā€™s on your Notice of Assessment for the last tax year. 

 

Since the code is not mandatory, you can also try filing your return without the code.

 

You can get back to the page with your NETFILE Access code by clicking on ā€œMy Infoā€, then ā€œ[Your Name]ā€™s Personal Informationā€. Then scroll to the middle of the page to find the code entry box.

 

I am having the error from CRA while uploading the netfile error:21

I am having this code 21 issue, I followed those steps and don't see any code. I entered the code I had last year and still didn't work. Please hep

I am having the error from CRA while uploading the netfile error:21

Please make sure that your access code is entered correctly- In Capitals if necessary or lower case.  

 

Thank you for choosing TurboTax.

I am having the error from CRA while uploading the netfile error:21

Got an error code 21 when I tried to file 2022 taxes. I used my Netfile access code. Why isnā€™t it working. 

I am having the error from CRA while uploading the netfile error:21

Iā€™m not a new member. Iā€™ve used turbo tax for a few years. 

I am having the error from CRA while uploading the netfile error:21

@Terry1elgar 

Your NETFILE Access code is made up of 8 numbers and letters. Please double check that you have entered the full code and that it matches whatā€™s on your Notice of Assessment for the last tax year. 

 

Since the code is not mandatory, you can also try filling your return without the code.

 

You can get back to the page with your NETFILE Access code by clicking on ā€œMy Infoā€, then ā€œ[Your Name]ā€™s Personal Informationā€. Then scroll to the middle of the page to find the code entry box.

abdff33
New Member

I am having the error from CRA while uploading the netfile error:21

I'm using the same Netfile code as last year.

I am having the error from CRA while uploading the netfile error:21

@abdff33 The code is not mandatory, you can try filling your return without the code.

 

You can get back to the page with your NETFILE Access code by clicking on ā€œMy Infoā€, then ā€œ[Your Name]ā€™s Personal Informationā€. Then scroll to the middle of the page to find the code entry box.