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New Member
posted Apr 30, 2023 1:57:29 PM

I am in the review phase of the software just about to file. it is taking a lot of time to get to the next page

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1 Replies
Returning Member
May 1, 2023 8:43:29 AM

Hi Chlim,

 

Goo morning. As there is no details of the product, based on provided details : 
a. If online, could be lagging internet connection
b. If downloadable software , it may have frozen screen 

Best way to deduce would be to connect with customer care. Please use the best options from page 
https://turbotax.community.intuit.ca/turbotax-support/en-ca/help-article/tax-return/contact-us/L1h8P3E0x_CA_en_CA?uid=lh507w4x 

 

Hope this helps. Regards.