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    conradenis-gmail
    New Member

    I am paying for live chat help, i dont have access to a phone. and the automated live chat keep telling me to call.... what can i do?

    why i am paying for a service they are refusing to provide? i need to talk with a live chat, is it possible?

    posted
    ‎March 9, 2024 8:31 AM
    last updated ‎March 09, 2024 8:31 AM
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    1 Reply
    TurboTaxSusan
    Moderator
    Moderator

    I am paying for live chat help, i dont have access to a phone. and the automated live chat keep telling me to call.... what can i do?

    You might be trying to chat when there is no one available.

     

    Our hours during tax season are:

     9 AM to midnight ET for English support
     9 AM to 9 PM ET for French support

    ‎March 9, 2024 5:52 PM
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