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I am trying to remove premier services. I am following the directions in the help section that I found. It said scroll to the button and hit remove. There is no remove button on the screen.

 
1 Reply
TerukoL
Intuit Alumni

I am trying to remove premier services. I am following the directions in the help section that I found. It said scroll to the button and hit remove. There is no remove button on the screen.

If you are unable to see the Remove button, try minimizing the size of your screen. For example, if your screen is at 150%, try reducing it to 100% so that all of the images will fit. 

 

If you selected to have your TurboTax fees deducted from your federal refund, there may be an additional fee for the Refund Processing Service.

 

You can view a breakdown of your TurboTax charges by signing in to your online return. Once you have signed in and selected to continue your return, select Tools from the My Account drop-down list in the upper right corner. In the pop-up window, select My Fees to get a breakdown of your TurboTax charges.

 

 

You can remove any add-ons before you pay by selecting:

 

•    Remove upgrade to Deluxe, Premier, or Home & Business

•    Remove MAX

•    Remove Refund Processing Service

•    Remove TurboTax State

•    Remove TurboTax Premium Service

•    Remove TurboTax Federal Free Edition PLUS

 

Click this link to learn how to remove Premium Fees. https://ttlc.intuit.com/questions/2154391-how-do-i-remove-premium-services-from-my-purchase

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