I am using the downloaded version of Standard Turbo Tax. Under Employment Expenses I have selected the radio button stating that I didn't receive a T2200 form, and that I worked at home for at least 50% of the time for 4 consecutive weeks. Despite selecting these options Turbo Tax displays a message that I don't qualify for employment expenses. What is going on?
We are sorry to see you have this difficulty. To help verify that all steps were taken to complete the claim, could you please allow us to guide you with this next TurboTax FAQ link? Where do I claim my employment expenses in the CD/download edition of TurboTax?
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In the end, I worked around the problem by just starting a new return and doing it over. This time it accepted the responses, determined that I was eligible, and the screen that allowed me to enter the number of days worked from home appeared. I don't recall the exact sequence of steps that I took that got me into trouble the first time, but I understand that this is new functionality and likely still a bit buggy.
One thing I can guess might be the problem though is that on my first attempt I entered the T4 information, and then went back later to add the working from home expenses information. The second time I did it all in one flow, and that worked.