I bought Turbotax Deluxe version containing an Activation code. I followed the instructions but have not been asked to enter the code. Help!

[Pickerel999]

How/where do enter activation code

[TurboTaxAniqua]

@Pickerel999 To activate your TurboTax Online version please visit this link. Select that " I have an account" ,log into your account and proceed to the second step by adding your 16 digit activation code to review and activate the TurboTax Online product. 

[Odette11]

I have not even seen the screen to enter my activation code.  I am in turbotax.ca/activate  where do I go to enter my 16 digit code?

[TurboTaxAniqua]

@Odette11 To activate your TurboTax Online version, please visit this link. Select that " I have an account" ,log into your account and proceed to the second step by adding your 16 digit activation code to review and activate the TurboTax Online product. Please note that TurboTax Online activation can only be linked to one account.

[mp4547]

I brought Turbotax Delux also but can not activate. What is going on 

[TurboTaxSusan]

@mp4547 

If you have bought TurboTax Online, please go to turbotax.ca/activate to use your code before you start your returns. You can see this TurboTax FAQ for step-by-step instructions: In TurboTax Online, how do I use a prepayment code? Please note that you can only use the code once in one account. Using the code again will give an error message.

[eric1947]

same question where to key in  activation code?

[TurboTaxAniqua]

@eric1947 To activate your TurboTax Online version, please visit this link. Select "I have an account," log into your account, and proceed to the second step by adding your 16-digit activation code to review and activate the TurboTax Online product. 

Thank you for choosing TurboTax.