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New Member

I can't complete filing my return. I'm eligible for a free return. When I click on "confirm order", the screen pops up, but it's dimmed and buttons are not "clickable".

 
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New Member

I can't complete filing my return. I'm eligible for a free return. When I click on "confirm order", the screen pops up, but it's dimmed and buttons are not "clickable".

I had the same problem in Google Chrome.  I logged in with Firefox and was able to type in the pre-paid code.  I hope this helps.

View solution in original post

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New Member

I can't complete filing my return. I'm eligible for a free return. When I click on "confirm order", the screen pops up, but it's dimmed and buttons are not "clickable".

Can you tell me what Internet Browser you are using?
Highlighted
New Member

I can't complete filing my return. I'm eligible for a free return. When I click on "confirm order", the screen pops up, but it's dimmed and buttons are not "clickable".

chrome
Highlighted
New Member

I can't complete filing my return. I'm eligible for a free return. When I click on "confirm order", the screen pops up, but it's dimmed and buttons are not "clickable".

I had the same problem in Google Chrome.  I logged in with Firefox and was able to type in the pre-paid code.  I hope this helps.

View solution in original post

Highlighted
New Member

I can't complete filing my return. I'm eligible for a free return. When I click on "confirm order", the screen pops up, but it's dimmed and buttons are not "clickable".

Im having this same problem in Safari
Highlighted
New Member

I can't complete filing my return. I'm eligible for a free return. When I click on "confirm order", the screen pops up, but it's dimmed and buttons are not "clickable".

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