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New Member

I cannot go to Review and Pay page. when I click on proceed to check out button the new page turns darker and the buttons are not active

It seems that the page will be blocked. It shows the summary of the amounts to pay but the relevant buttons are not working

1 Best answer

Accepted Solutions
New Member

I cannot go to Review and Pay page. when I click on proceed to check out button the new page turns darker and the buttons are not active

I've asked our team to look into this. Can you try using Firefox and tell me if that works. I've heard a couple customers say switching to Firefox worked.

View solution in original post

12 Replies
New Member

I cannot go to Review and Pay page. when I click on proceed to check out button the new page turns darker and the buttons are not active

Can you tell me what Internet Browser you are using?
New Member

I cannot go to Review and Pay page. when I click on proceed to check out button the new page turns darker and the buttons are not active

safari
New Member

I cannot go to Review and Pay page. when I click on proceed to check out button the new page turns darker and the buttons are not active

chrome
New Member

I cannot go to Review and Pay page. when I click on proceed to check out button the new page turns darker and the buttons are not active

safari
New Member

I cannot go to Review and Pay page. when I click on proceed to check out button the new page turns darker and the buttons are not active

chrome
New Member

I cannot go to Review and Pay page. when I click on proceed to check out button the new page turns darker and the buttons are not active

chrome
New Member

I cannot go to Review and Pay page. when I click on proceed to check out button the new page turns darker and the buttons are not active

chrome
New Member

I cannot go to Review and Pay page. when I click on proceed to check out button the new page turns darker and the buttons are not active

safari and this worked for me last week when filing two other returns
New Member

I cannot go to Review and Pay page. when I click on proceed to check out button the new page turns darker and the buttons are not active

chrome