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Level 1

I clicked on the box for the carbon tax credit but it is not giving me the basic amount.

 
1 Best answer

Accepted Solutions
Level 1

I clicked on the box for the carbon tax credit but it is not giving me the basic amount.

Make sure your software has all its updates and review below for details.

NEW - 2018 - Climate Action Incentive Credit (NB, MB, SK, ON only)

 The new refundable credit has no income cap but does have varying amounts by location. If you have a spouse, only one spouse makes the claim for the family (spouse and minor children). Software does it all for you – just enter a few details on your address and family. 

Please note, this credit is automatically applied to your tax return, based on the initial entries at the beginning of your tax return starting with the province entry, even before you enter your income and expenses. This is a Federal Tax Credit that is reflective of the province you live in.

 You will be able to claim the Climate Action Incentive under the Provincial tab. 

  • Under Provincial Tax Credit, if you qualify it will be there for you to CHECK the Climate Action Incentive Credit box and proceed to answer all the necessary question. 
  • If you have entered information, you have to go backward and retake your steps to ensure all entries have been made but only if you qualify.

Once that section has been completed, then the amount will calculate on line 449 of your Detailed Tax Summary Page, which is located in the Review Section of your Return after you open Bottom Line Tax summary.

If you are still experiencing this issue after the above has been completed, then proceed to contact our support team for further assistance, as they will be able to view your screen, see below to reach them. 

Answer the questions, so it guides you towards the right team.  Apply the drop downs and you will get a phone number specified to your question (ie - support, care): 

3 Replies
Level 1

I clicked on the box for the carbon tax credit but it is not giving me the basic amount.

Are you in AB, or are you referring to the Climate Action Incentive credit?
Level 1

I clicked on the box for the carbon tax credit but it is not giving me the basic amount.

I am in Ontario and it is the carbon tax credit
Level 1

I clicked on the box for the carbon tax credit but it is not giving me the basic amount.

Make sure your software has all its updates and review below for details.

NEW - 2018 - Climate Action Incentive Credit (NB, MB, SK, ON only)

 The new refundable credit has no income cap but does have varying amounts by location. If you have a spouse, only one spouse makes the claim for the family (spouse and minor children). Software does it all for you – just enter a few details on your address and family. 

Please note, this credit is automatically applied to your tax return, based on the initial entries at the beginning of your tax return starting with the province entry, even before you enter your income and expenses. This is a Federal Tax Credit that is reflective of the province you live in.

 You will be able to claim the Climate Action Incentive under the Provincial tab. 

  • Under Provincial Tax Credit, if you qualify it will be there for you to CHECK the Climate Action Incentive Credit box and proceed to answer all the necessary question. 
  • If you have entered information, you have to go backward and retake your steps to ensure all entries have been made but only if you qualify.

Once that section has been completed, then the amount will calculate on line 449 of your Detailed Tax Summary Page, which is located in the Review Section of your Return after you open Bottom Line Tax summary.

If you are still experiencing this issue after the above has been completed, then proceed to contact our support team for further assistance, as they will be able to view your screen, see below to reach them. 

Answer the questions, so it guides you towards the right team.  Apply the drop downs and you will get a phone number specified to your question (ie - support, care):