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New Member
posted Mar 26, 2025 1:41:25 PM

I do not have my canadian number any more, im in spain now with a spanish number. How can do I do to contact with my expert to review the tax return ?. thanks

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4 Replies
New Member
Mar 27, 2025 4:58:26 AM

I have the same issue, but I am living in the Netherlands with a Dutch phone number. Please advise

Moderator
Mar 27, 2025 6:25:10 AM

@Bartjan Regretfully, using tax expert services does require a North American or Canadian phone number. They can't call international numbers.

Please be aware that a non-resident return cannot be filed using TurboTax Live services.

New Member
Mar 27, 2025 8:32:46 AM

Hi @TurboTaxAniqua, thank you for your response, that absolutely was not clear to me when I purchased this product. It is unfortunate..  now I paid for something I can't use. Is there an email address for customer service available for me to contact so this matter can be resolved, or another way of getting in contact?

Thank you, Bart

Moderator
Mar 27, 2025 11:08:44 AM

@Bartjan Unfortunately, there is no phone number to contact the tax expert; they are the ones who make the calls out. You can submit an online Refund Request .