I entered an RC210 which has an amount in Box 10, however this amount does not show up on line 41500 of the return generated by Turbotax

We have not been able to duplicate this issue. Did you click on Done With RC210 after entering the amount? Did you try clearing your cache/cookies, signing out of your return then restarting your computer? In order to help you with this situation, we believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue. To contact them, please follow this link: Contact Us. When asked if you wish to receive an email say NO then say "speak to a representative" and hold the line.

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Could this be because the income as per the 2023 return is above the threshold for Advance Canada Worker's benefit (ACWB)? i.e. Line 41500 is only populated if the individual qualifies for ACWB in 2023 otherwise it will be blank even if there is an amount reported in Box 10 of the RC210

That is a possibility, yes. Without being able to view your return we cannot be certain, only the telephone team has that option available.

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