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New Member
posted Mar 4, 2025 4:04:28 PM

I finished my return, but can not file because of capital gains. I paid for your software $80, how can I get refund since I like to file with different software now.

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2 Replies
Level 3
Mar 4, 2025 4:46:18 PM

@d_angelina Other commercial tax preparation software products are having the same filing problem, so now might not be the time to jump off the TurboTax ship. While a solution to clients with only bank interest is promised for March 6, that update may not apply to people reporting real capital gains. The C.R.A has issued statements to the effect that no one will be penalized due to the delays required to rejig their computer system.

Moderator
Mar 5, 2025 3:22:03 PM

@d_angelina These forms are still locked by CRA and not finalized by yet. Please refer to this link Why does TurboTax say my forms are locked or haven't been finalized? 

We do not have any ETA on this yet but as soon a these forms gets finalize we will be updating them in TurboTax.

We appreciate your patience.