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Level 2
posted Feb 3, 2020 9:11:47 AM

I have activated TurboTax Live Assist & Review Self-Employed, but i cannot connect to someone when following the steps described in Contact Us article in the Community.

I followed the steps in the article named : I'm using TurboTax Live Assist & Review. How do I talk to a tax expert?

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1 Best answer
Level 13
Feb 5, 2020 7:26:44 AM

We are aware of the issue and working on a resolution. Until then, the workaround is to post a tax question, which will reroute you to a phone number to connect to our tax experts. We appreciate your patience and your continued support.

1 Replies
Level 13
Feb 5, 2020 7:26:44 AM

We are aware of the issue and working on a resolution. Until then, the workaround is to post a tax question, which will reroute you to a phone number to connect to our tax experts. We appreciate your patience and your continued support.