I have purchased on Online Turbo tax from a retail...

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jbukalo1
Returning Member

I have purchased on Online Turbo tax from a retailer, when I enter my activation code, your system states that "there seems to be a problem with the code"

 
3 Replies
TurboTaxGinette
Moderator

I have purchased on Online Turbo tax from a retailer, when I enter my activation code, your system states that "there seems to be a problem with the code"

Sorry to hear you are having a problem with activation. In order to help you with this, we will need more information.  Please contact us on Social media so we can help you further. You can find us on Facebook or Twitter. 

Thank you for using TurboTax.

dianenelson1950
New Member

I have purchased on Online Turbo tax from a retailer, when I enter my activation code, your system states that "there seems to be a problem with the code"

I am having problems activating the code I paid for from Shopper's Drug Mart.I don't know if it is because of a new laptop

i67027
New Member

I have purchased on Online Turbo tax from a retailer, when I enter my activation code, your system states that "there seems to be a problem with the code"

Acount works, ID and password works but Pre-payment code gets me "there seems to be a problem..."each time Is try.

 

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