Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
fiona_rd
New Member

I have set the schedule for reviewing my filing with an expert but I should change it due to a conflict. I cannot find from my profile how it can be done.

 
1 Reply

I have set the schedule for reviewing my filing with an expert but I should change it due to a conflict. I cannot find from my profile how it can be done.

To schedule or reschedule a call with an Expert, please follow these steps:

  1. Sign in to your TurboTax.ca account.
  2. On the Great to see you again! step, locate the TurboTax Assist & Review return you want to submit and select Continue.
  3. From the menu, select Review, then select Get Started.
  4. On the Let’s make sure we didn’t miss anything step, select Continue.
  5. On the Ready for an expert to review your return? step, select Schedule live review.
  6. Select Continue.

    The Let’s schedule your call step appears, and the earliest available review time is displayed at the top of the step.

  7. If you prefer a different time, select Choose a later time, then select a new date and time from the Date and Time fields.
  8. Complete the First Name, Last Name, Email address and Phone fields.
  9. Select Confirm my Call.

    The OK Name, you’re all set!! step appears.

 

Thank you for choosing TurboTax. If you have further questions, please feel free to contact us