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New Member
posted Apr 5, 2021 9:52:35 PM

I keep being unable to download my tax information from the CRA website. It just says, "Oops, we encountered and error..." . I've tried in different browsers, same thing

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Moderator
Apr 9, 2021 6:19:06 PM

Please contact us by phone for more assistance with this issue. To talk to our phone support team, visit https://support.turbotax.intuit.ca/contact/. After entering some basic info about what you need help with, the page will give you the phone number for the team best suited to help.