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Returning Member
posted Oct 21, 2024 10:55:12 AM

I'm trying to figure out why I was charged twice

I'm trying to figure out why I was charged twice 203.39 for my tax return. One came from Intuit and the other from Turbotax.

0 3 1697
3 Replies
Moderator
Oct 21, 2024 11:13:19 AM

When did you make your purchase? If you are looking at credit card transaction, does either these charges say "Pending"?

Returning Member
Oct 21, 2024 11:26:19 AM

Thank you for replying. Both charges were last Wednesday Oct 16th.  Neither of them say anything about pending.  

Moderator
Oct 21, 2024 12:34:58 PM

I'm only seeing one order for $203.39 on 10/16/2024 for you. It might be that a hold was placed on your card for that amount, and then you were charged for the order but the hold hasn't been removed yet. If that is the case then the hold should drop soon. You might want to give your credit card company a call to verify if one of the charges is a hold or not.