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New Member
posted Mar 11, 2023 3:29:42 AM

I'm using the wrong software option

Top left corner says "self-employed" however I was not

How do I correct

0 3 635
3 Replies
Level 4
Mar 13, 2023 4:24:22 PM

Unfortunately, you cannot downgrade the TurboTax version. You have to start a new return and choose the version in which you want to do your tax return. You can upgrade the version but can't downgrade it back to the lower version.

Thank you for choosing TurboTax.

New Member
Apr 15, 2023 9:21:55 AM

I purchase the 2018 dowload for Canada, I need the US version.

 

How do i correct?

Moderator
Apr 16, 2023 5:36:02 PM

@j0128 You can request a refund for the product that you don't want, and then purchase the one that you would prefer. Please use this form to request a refund: https://turbotax.community.intuit.ca/replies/2647900