Open TurboTax

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

cancel
Showing results for 
Search instead for 
Did you mean: 
hanzkegan
New Member

I need a phone contact of intuit to call

 
18 Replies

I need a phone contact of intuit to call

I need a phone contact of intuit to call

I have paid for my yearly TurboTax CD but have not received it as yet. Paid it in January and you have accepted the payment 

I need a phone contact of intuit to call

We ship the CD via Canada Post, and it should arrive within 2-3 weeks. If it hasn’t arrived by that time, please contact our phone support team for further assistance. You can get the right number to contact them using the form on this page: https://support.turbotax.intuit.ca/contact/

I need a phone contact of intuit to call

i need help

I need a phone contact of intuit to call

@Stephen de Souza Can you give us more details about your problem? If you are having billing issues, please contact us by social media or by phone:

 

We are on Facebook at: https://www.facebook.com/messages/t/TurboTaxCanada

 

We are on Twitter at: https://twitter.com/messages/19496097-385034351

 

You can get the right number to contact our phone support team using the form on this page: https://support.turbotax.intuit.ca/contact/

I need a phone contact of intuit to call

I cannot get into Turbo Tax as I do not have the Activation Code; It is the 22 February 2020 and Turbo Tax is doing nothing to help me out nor is INTUIT Canada

I need a phone contact of intuit to call

If it is in regards to this thread: https://turbotax.community.intuit.ca/community/troubleshooting/discussion/re-what-is-the-turbo-tax-p...

 

The email from us that you posted says “We were unable to process payment with the credit card on your file and your TurboTax Advantage subscription has ended.” If we didn’t process your credit card payment, then no code (or CD) was sent.

 

If you were charged for your TurboTax Advantage subscription, but still haven’t received you code, either our social media team or phone support can verify your info and get you your code.

 

If you purchased TurboTax Online or TurboTax CD/Download (separately from TurboTax Advantage), please check your Junk/Spam & deleted items folder for the email with the code in it. If you still can’t find it, again either our social media team or phone support can verify your info and get you your code.

LP8
New Member

I need a phone contact of intuit to call

I opened my TurboTax 2019 Premier download on 2/27/2020 (installed 2/20/2020) There was an "update available" I followed the prompts and my computer shut down in such a way that it took hours to restart. Once restarted the TurboTax 2019 was gone. Efforts to reinstall were unsuccessful and I can't seem to get any help from your end!

 

I need a phone contact of intuit to call

We are sorry to hear about your experience with TurboTax.  Please try to install this link. Thank you.