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New Member
posted Jun 14, 2020 11:45:56 PM

I paid for expert help and no one responded. I feel ripped off.

2 2 976
2 Replies
Level 13
Jun 15, 2020 10:15:35 AM

We're very sorry for the inconvenience.  Please send us a PM to https://bit.ly/2uCVxN1 .  You can also reach TurboTax Live Assist and Review through the following link, https://turbotax.community.intuit.ca/community/navigating-turbotax/help/i-m-using-turbotax-live-assist-review-how-do-i-talk-to-a-tax-expert/00/873764.

New Member
Jun 19, 2020 11:59:04 AM

I also Paid for Full Service and I stopped receiving communication. No one is helping me. No one is taking ownership of the problem and its disgusting. I can't believe they treat people this was. No one will give me a better way to communicate and get answers. All I get back is someone will contact me. When????