☰
✕
Sign In

Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
Returning Member
posted Mar 6, 2024 11:30:32 AM

I placed ordered on a product but decided to downgrade before I netfile.

I placed an order for self-employment product online but decided I didn’t actually need it, and switched to deluxe. I haven’t netfile with the self-employment but it still charged me and I requested a refund but got denied?

0 1 1075
1 Replies
Intuit Alumni
Mar 6, 2024 12:05:57 PM

Unfortunately, we cannot do refunds in the community but  your best option may be to contact our telephone support team. For further assistance please follow this link: Contact Us. 


​​​​​​​Thank you for choosing TurboTax.