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Returning Member
posted Mar 19, 2024 7:07:44 PM

I purchased TurboTax 2023 but the installation shows 2022 version

I purchased the TurboTax 2023 Standard version from Costco. When I did the installation it shows TurboTax 2022 and ask to choose 1) Install a new language of the Product or 2) Maintain or upgrade an existing language of the Product. Please help.

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3 Replies
Moderator
Mar 20, 2024 6:53:11 AM

We are aware that some of our CD's had this issue.

 

You can download your TurboTax software using this TurboTax Link.

If you would like a new CD sent to you please let us know.

 

Thank you for choosing TurboTax.

Returning Member
Apr 3, 2024 8:37:02 AM

Please send me the CD. I have requested it to be sent but have not received it since March 20. Thank you.

Moderator
Apr 3, 2024 9:23:29 AM

An email was sent to you.