I purchased Turbotax Business Incorporated from a store and the activation code gives me an error code of 606

If you bought TurboTax at a retailer (Costco, Walmart, Staples, etc…), please make sure that you are using the code that came in the package. It may be on a slip of paper or on a scratch-off card. It is not on the outside of the box or on your receipt.

 

With TurboTax Business Incorporated, you will be asked for the licence code when you install the software. Don't use the activation website as that is for TurboTax Online.

 

If you are still not able to resolve your code issue, please contact the dedicated TurboTax Business Incorporated support team using the chat here: https://public-consumer-chat.app.intuit.com/app/ccs/consumer?experienceId=ttbInc. Agents are available from 9:00 am to 6:00 pm EST, Monday to Friday.

 

 

I keep getting error code 606.  the license code you entered is not valid.

 

My system is Windows 11.  I have double checked it is entered correctly, restarted my computer and still get the same error.  I am trying to install Premier 12 Returns, Download Only, for PC only.

 

What do I need to do to fix this error?

 

Could you please confirm that you purchased the correct version of TurboTax—the desktop edition, not the online edition?

In most cases, error 606 occurs when you enter a TurboTax Online code for a Desktop version, or vice versa. 

 

Thank you for choosing TurboTax.