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Level 2
posted Feb 17, 2023 12:02:23 PM

I screwed up!

I bought a copy of Turbotax Deluxe Online Edition (includes 8 returns). I didn't realize I was buying ONLINE. I've always used a desktop application and am comfortable with that. Is there any way that I can get a downloadable version instead of the online edition (except just buying a new licence)?

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1 Best answer
Intuit Alumni
Feb 17, 2023 1:01:18 PM

After verifying your file, it seems you have already purchased new TurboTax CD/Download software. If you need to request a refund please see our TurboTax FAQ: How do I get a refund for a TurboTax product?

 

Thank you for choosing TurboTax.

2 Replies
Intuit Alumni
Feb 17, 2023 1:01:18 PM

After verifying your file, it seems you have already purchased new TurboTax CD/Download software. If you need to request a refund please see our TurboTax FAQ: How do I get a refund for a TurboTax product?

 

Thank you for choosing TurboTax.

Level 2
Feb 17, 2023 1:47:42 PM

Thank you!