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New Member

I signed up for TurboTax Live Premier with "Expert Help" and "Full Review" but live in Taiwan. How can I have TurboTax contact me?

I'm unable to input my foreign (Taiwan) phone number to receive "Expert Help" in reviewing my return. Is there another way for someone living abroad to contact a TurboTax tax expert for assistance? 

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Moderator

I signed up for TurboTax Live Premier with "Expert Help" and "Full Review" but live in Taiwan. How can I have TurboTax contact me?

Unfortunately, the TurboTax Live Assist & Review products can’t be used by people outside of Canada. If you have already paid for the product, here are the ways you can request a refund: https://turbotax.community.intuit.ca/replies/2647900


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Highlighted
Moderator

I signed up for TurboTax Live Premier with "Expert Help" and "Full Review" but live in Taiwan. How can I have TurboTax contact me?

Unfortunately, the TurboTax Live Assist & Review products can’t be used by people outside of Canada. If you have already paid for the product, here are the ways you can request a refund: https://turbotax.community.intuit.ca/replies/2647900


View solution in original post