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New Member
posted May 2, 2025 12:49:05 AM

I've been waiting months for a refund

I purchased the full service package and realized I didnt need it and purchased another with turbo tax online. I requested a refund, I called customer service to check on the status after it went beyond 7 business days. How do I talk to someone to finally be refunded?

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1 Replies
Moderator
May 8, 2025 9:37:42 AM

Can you please send me a private message including the email address that you used to create your online account? You can do so by clicking on the envelope above.

 

Thank you for choosing TurboTax.