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New Member
posted Mar 26, 2025 6:01:15 AM

i've tried logging in/out over 2 days keeps reopening same page cannot do anything and the callback button says unavailable! anyone have turbotax phone number?

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3 Replies
Moderator
Mar 26, 2025 12:08:12 PM

You can contact our phone support by clicking on this TurboTax link: Contact Us

 

 

Thank you for choosing TurboTax.

New Member
Apr 5, 2025 12:51:38 PM

I used the pension optimizer topic. As the information is loading the screen freezes and I get a message that reads:  ww1.2024.caturbotaxonline.com says  Status Text.

When I click OK, the screen goes dark and I cannot proceed with anything.  HELP

Moderator
Apr 6, 2025 2:43:04 PM

@mackiee 

 

Thanks for letting us know about the screen freezing in your TurboTax software. We apologize for any inconvenience this caused.

 

We are working to resolve your issue, and there should be an update that fixes this problem by the end of next week.