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New Member
posted Oct 29, 2019 9:50:20 PM

I want to chat. I bought turbotax but am having trouble loading it...get a run-time error

I need help

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1 Best answer
New Member
Oct 29, 2019 9:50:22 PM

Thank you for your question.

Please use this link to contact a chat agent https://support.turbotax.intuit.ca/contact/   

TurboTax Support chat agents are available Monday- Friday 9:00am - 6:00pm EST




3 Replies
New Member
Oct 29, 2019 9:50:22 PM

Thank you for your question.

Please use this link to contact a chat agent https://support.turbotax.intuit.ca/contact/   

TurboTax Support chat agents are available Monday- Friday 9:00am - 6:00pm EST




New Member
Oct 29, 2019 9:50:23 PM

password  reset

New Member
Oct 29, 2019 9:50:25 PM

I had to phone their help line and they walked me through.  Had to do it a few times before it worked - Don't know if it was because of my lack of computer knowledge or they were looking to see what the problem was.