I want to delete my account so there is no record for privacy reasons. But cant do that. I have asked repeatedly to call me but you don't respond!!! George 416-689-2273

Your program has errors.  I don't want you to have my personal information.  Delete my account...NOW!

TurdoTax like this Response Process is misleading and inappropriate.  I don't have confidence in your software or processes.  I asked to delete my records and you will not.  I don't like TurdoTax!!

There is no option to cancel or delete an account.

You can delete tax returns in your account. When you delete a tax return, it is deleted from your account and permanently removed from our secure servers. You will not be able to access this return and we will not be able to retrieve this information for you.

To delete a tax return:

To prevent users from accidentally deleting their returns, the last “active” return in ones’ account cannot be deleted. You’ll need to create a blank return so your return can be made “inactive” and can be deleted.

1. Sign in to TurboTax Online
2. Choose Start a new return and select Continue.
3. Choose Standard edition and select Continue.
4. Select Return Manager from the black bar across the top of your screen.
5. Select the trash can beside your return to delete it.
   

TurboTax has created a complex problem. I want to talk with a person....a real person.  You have refused to call me.   Your support in this matter is needed.  George Brown, 416-689-2273