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New Member
posted Feb 25, 2020 9:41:10 AM

I want to submit my return to CRA and Québec's NetFile but I am not able , the option to print return and mail is only givien to me

Incident number [social security number removed], I called twice and both times I waited over 1 hour and than the phone hang up on your end????

0 2 1679
2 Replies
Level 5
Mar 14, 2020 7:19:00 AM

Hello,


Sorry to hear you are having trouble filing your return with the Canada Revenue Agency ("CRA").   Attached is some reasons why the CRA  would require you to paper file your return.

 

Why am I not eligible to file my tax return using NETFILE?

https://turbotax.community.intuit.ca/community/federal-taxes-netfile/help/why-am-i-not-eligible-to-file-my-tax-return-using-netfile/00/873433

New Member
Apr 28, 2021 5:54:44 AM

please explain why?