Import Data Issue

I wanted to import from CRA site, but accidentally hit the option for partner instead of myCRA login. Now, I keep on getting an error that I need to register a partner and can't pick the option of choosing to login to my own CRA account. I've uninstalled the program 5 times already, cleared my cache, etc. and there's still some place where the program recognizes that I chose partner. How do I fix this?

427

New Member

Mar 21, 2021 9:54:00 AM

I found a workaround for this and thought I'd post to save others who may run into the same problem.

I ended up restarting the program again, but before I started the import - I logged into my CRA account and DID NOT LOG OUT, I just closed the window.

I started the import in Turbotax and it recognized that I was still logged in when it opened up the CRA website to import the data. This allowed the import of my data to go through.

Hope this helps!

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Import Data Issue