Importing 2022 tax data from CRA site

Morning,

I purchased 2022 Turbotax premier. I have already updated the software for the current version.

I am trying to import 2022 data from CRA. I have logged in successfully, I receive a message that indicated that the connection was successful and I can now close my CRA window. When I return to Turbotax, it looks like it going to import the data and then I receive a message stating it could not find the slips.

I have logged off and on and tried this process 3 times. I checked the CRA website, the slips are there. Why is it not uploading? Does it need a specific Brower?

1105

Intuit Alumni

Apr 26, 2023 10:03:16 AM

Yes sometimes a different browser works better than others. First clear your cache, then sign out of your return and restart your computer. You might want to try a different browser.

Thank you for choosing TurboTax.

New Member

Apr 26, 2023 10:09:59 AM

same probleme for me, i tried with another browser and same probleme, i' stock on the same page

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Apr 29, 2023 3:17:04 PM

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Importing 2022 tax data from CRA site