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posted Jan 14, 2026 11:26:58 AM

Incorrect email on 2021 taxes

We recently filed 2021 taxes using the downloadable software. After paying and filing there was no update received and we eventually realized there was a typo in the email address. Logging onto the CRA website 2021 is listed is not filed, although later years have been filed and our return has been received. Is there any way to access an update on 2021 through turbo tax?

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Moderator
Jan 14, 2026 11:53:55 AM

TurboTax Desktop version 2021 allows you to check and confirm this information. If your return transmitted successfully, you should have received a Netfile confirmation number from CRA. If you do not see that confirmation number, you must complete the filing steps and file your return by agreeing to the Netfile terms and conditions with CRA.

 

For step-by-step instructions, please refer to the TurboTax Community article: In TurboTax Desktop, how do I submit my return to the CRA using NETFILE?

 

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