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New Member
posted Feb 24, 2025 9:55:44 AM

Installer fail - Fails to find correct clock speed

Just did all the latest available updates to my Windows 11 PC (as of 2025-02-24).

 

Went to install TurboTax 2024. The installer reports that the PC does not met the minimum requirements for clock speed.

 

However, it seem this is a bug introduced by the Windows updates as depending where I go to get the current clock speed of the machine, I get results of either 800 MHz or the actual running speed of 3.0 GHz.

 

How can I bypass the system requirements check of the installer so I can install the app?

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1 Replies
Moderator
Feb 24, 2025 2:35:57 PM

It looks like that there is an issue with the OS. we suggest Visiting  Windows Support for help updating your computer. 

Minimum requirements needs to be meet in order for a successful installation of the software.

 

Thanks for choosing TurboTax.