Why sign in to the Community?

  • Submit a question
  • Check your notifications
Sign in to the Community or Sign in to TurboTax and start working on your taxes
New Member
posted May 31, 2023 9:57:34 AM

installing Turbo Tax on new computer

purchased TT 2022, and did all the tax rtns.  I have had to purchase a new computer and do not have the registration key.  or the purchase receipt,   TT specialist, tells me that they can not issue me a new code.  does any one know how to get around this.  I had registered the product, so I would think they know who I am.  and how many returns I have done.  

 

Bette 7

0 3 459
3 Replies
Level 15
May 31, 2023 10:17:36 AM

Can you still get on your old computer?

New Member
May 31, 2023 10:25:09 AM

yes, I can

 

Level 15
May 31, 2023 10:36:18 AM

I sent you an email- with instructions 🙂