Internet connection unable to connect to server fo...

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Level 2

Internet connection unable to connect to server for license activation

I tried the solutions but it still wont properly activate.

It must have activated because I have opened the software once or twice. But mostly it keeps asking for the license code over and over and I get this screen.tt20.jpg

3 Replies
Moderator

Internet connection unable to connect to server for license activation

In order to help you with this situation, I believe your best option is to contact our telephone support team for further assistance, as they have the option to view your screen to help resolve the issue.

To contact us please follow this link: Contact Us form. Once you go through the steps and complete the form, the phone number to speak to a TurboTax agent will appear on the page. If the agent cannot resolve your issue please make sure you tell them you want to escalate the issue to a higher level.

Thank you for your patience. 

Level 2

Internet connection unable to connect to server for license activation

Well I found a solution to my problem (when TT2020 continually ask for license code and program does not open).

I disabled my internet connection ,go offline.

Open TT2020 ,it will ask to connect to update,click no.

And WOW I got the program to open, four times in a row. A first.

Moderator

Internet connection unable to connect to server for license activation

Thank you for the update. Happy to see you on your way to filing your taxes. 

Thank you for using TurboTax.

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